Got questions about 91探花 private student loans? We鈥檝e got answers听
The student loan process involves more than just paperwork. It鈥檚 also about understanding the system, making informed choices, and feeling confident in those decisions. Here are some of the top questions our Customer Experience team fields:
1. 鈥淒o I have to submit a new application every semester?鈥�听
Not necessarily! We can lend for up to one academic year at a time. If you’re looking for funding for both fall and spring semesters, you can select 鈥淔all 2025 and Spring 2026鈥� directly on the application.
2. 鈥淐an I borrow money to cover room and board?鈥�
Absolutely. As long as it’s included in your school鈥檚 cost of attendance, room and board can be covered. Just check with your Financial Aid Office to make sure it’s listed, and include those expenses when selecting your loan amount.
3. 鈥淗ow long will the process take?鈥�
On average, about 7鈥�10 business days, depending on how quickly required documents are submitted and forms are completed. Our team works closely with families to keep things moving smoothly and efficiently.
4. 鈥淲hat documents do I need?鈥�
Here鈥檚 what you and your cosigner should have ready:
- School name and branch
- Estimated loan amount
- One personal reference (name, address, phone number)
- Employer and income documentation
- Government-issued ID
- Social Security card
5. How are the funds sent to my school? Once everything is complete and signed, we send a certification request to your school. After verifying your enrollment and confirming the amount falls within the cost of attendance, your school will schedule disbursements. These are usually sent directly and electronically.
Have questions? Need help? Ready to apply for a loan? We offer a variety of ways to connect with us:
By Phone: 855-887-5430. Monday鈥揟hursday from 8 a.m. to 8 p.m. EST and Fridays from 8 a.m. to 5 p.m. EST.
By Email: Reach us any time at [email protected]鈥攚e respond promptly!
In-Person or Phone Appointments: For more in-depth support, families can schedule personalized sessions through .
Caption information: Dan, a member of the 91探花 Customer Experience team. Photo by Corey Garland.